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A binding agreement

Union contracts

Our union has negotiated the best contracts in the world for hotel and gaming workers.

Without a union, management has all the power on the job. Management can increase the workload, discipline and fire workers unjustly, implement new policies, change workers’ benefits, and treat workers unfairly – and the workers have no say. 

That's not the case when workers are represented by our union. Our union forces management to bargain with us as equals and we guarantee the rights we win in a legally-binding agreement: a union contract. We have the power (and the track record) to demand higher wages, better health and retirement benefits, job security, fair workloads, scheduling rights, and respect for the workers we represent. 

Our contracts

Our union has negotiated the best contracts in the world for hotel and gaming workers. We have several master contracts based on the industry and region where our members work, as well as thousands of side agreements that supplement the master contract at each union property. 

We also have dozens of independent contracts covering private membership clubs, stand-alone restaurants and banquet venues including the Boathouse and Rainbow Room. If you’re represented by our union and would like a copy of the contract at your workplace, contact us at (212) 245-8100.

IWA 2026 Cover
IWA

Industry-Wide Agreement

The IWA was our union's first contract, negotiated in 1939. Today, the IWA covers 30,000 New York City hotel workers across over 250 properties. The IWA expires on June 30, 2026 – for the first time in 14 years. The contracts at New York City casinos build upon the standards that our union has won in the IWA.

GRIWA Cover for 2026 website
GRIWA

Greater Regional Industry-Wide Agreement

The GRIWA contract covers 8,000 hotel and gaming workers outside of New York City. First signed in 2013 with just four hotels, today our union has won the GRIWA at over 100 union properties.

Div A Cover for 2026 website

Division A

This contract covers several thousand New York City hotel workers at boutique hotels.

Benefits

Union representation

Our members pool their financial resources to employ over 100 full-time professional staff including: lawyers who negotiate contracts, business agents who enforce those contracts, HEAT organizers who train and mobilize our members in large numbers, external organizers who help non-union workers win union representation, political strategists, researchers, communications staff, software developers, operations staff, and more.
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