Hiring Enforcement Office
The Hiring Enforcement Office is a service of the union that enforces the hiring related provisions of our union contracts and refers the workers who we represent to union job openings.
Under our contracts, most employers notify the union and the New York State Employment Office of their job openings. Our Industry-Wide Agreement ("IWA"), which covers a large portion of the NYC hotel industry, gives preference in hiring to employees who have lost their jobs due to their hotel closing (including employees from non-bargaining unit positions) and employees on permanent layoff from IWA hotels.
The Hiring Enforcement Office also fights against discrimination in hiring. Our contracts prohibit employers from discriminating on the basis of union activity, race, color, creed, sex, age, national origin, citizenship status, religion, disability, sexual orientation, gender identity, or any trait illegal under federal, state or city laws. While the law also prohibits these types of discrimination, the union can enforce these rights much more effectively through grievance and arbitration than a worker could by filing a claim with a government agency or filing a lawsuit in court.
Register with the Hiring Enforcement Office
To register for this service and receive assistance with finding a union job, you can create an online account at hire.hotelworkers.org/hire. Once your account is set up, you can fill out the registration form with HEO. You are also welcome to register in-person at our office at 709 8th Avenue, 4th Floor, Monday to Friday, between the hours of 9 AM – 1 PM.
Schedule an interview
Once you are registered with HEO, the office can assist you with scheduling interviews.
If you would like to be referred to available open substitute positions, you can call the union at (212) 957-8000 up to two times per week, between the hours of 9 AM – 1 PM, and HEO staff will assist you based on interview availability. You can also schedule interviews for available substitute positions online at hire.hotelworkers.org/hire.
If you are only interested in permanent positions, once registered, you will be called directly by the HEO staff when an opening is available and you are next on the waiting list.
Be aware of hotel job scammers!
If someone approaches you — including someone who claims to be affiliated with the union — and offers to help you find a unionized hotel job in exchange for money, it is a scam. DO NOT give them anything! The union’s job referral service is free and hotels are prohibited from requiring or requesting any “charge or fee” from job applicants.
If you need help looking for a job, contact the union’s Hiring Enforcement Office.
If someone asks you for money in exchange for a union job, please report it immediately to the union’s Legal Department by emailing [email protected]
For anyone considering trying to take advantage of job seekers, be advised that our union has previously referred such cases to the District Attorney’s Office for criminal prosecution and will not hesitate to do so again.
Resources for non-union workers
