Front Desk
Our Front Desk class focuses on Oracle’s OPERA room reservations software – technology used by many hotels to manage their reservations, check-ins and check-outs, and more. This class is held weekly for 11 weeks.
Free classes
The union's job training program
Members have the opportunity to enroll in free classes through the union.
Our union offers free classes for union members to advance their job skills.
English as a Second Language
English as a Second Language classes are available for non-native English speakers in-person at the union's office. This class is held weekly for 11 weeks.
Computer Skills
The Computer Skills class will begin with fundamental computer concepts and will progress to cover more advanced skills, such as Microsoft Excel. This class is held weekly for 11 weeks.
Security Officer
This course is the 1st step to obtain a security guard registration card from New York State. Certificates are issued upon successful course completion, allowing members to apply for a license from the state. This is a one-day, 8-hour course. Please note that you are required to be a New York State resident, 18 years or older, to enroll in this training.
First-Aid & CPR
The First-Aid & CPR training teaches life-saving skills, including choking protocols, performing CPR, and using an AED. The class is taught by instructors certified by the American Heart Association. This is a one-day, 4-hour course.
How to enroll
The Spring session is currently in progress. We will announce dates for the next session on this webpage.
If you have any additional questions about the union's free classes and/or enrollment, please contact the union's Member Services Coordinator by email at [email protected] or by phone at (646) 988-8426.
Additional job trainings are administered by the Benefit Funds, through the Industry Training Program ("ITP").
Banquet Server
The Industry Training Program administers a banquet server training course that covers room and table set up, proper and safe tray carrying, food and beverage service techniques, and professionalism. Interested members should apply for the banquet server training with the Benefit Funds at the below link.
If you have questions about the Banquet Server training course, please contact the Benefit Funds at 718-361-5100, extension 3600.
Table Games Dealer
The Industry Training Program administers a free multi-week course for members who are interested in working as Table Games Dealers at the new casinos. The Dealer Training Program will teach the art of dealing various table games, including Blackjack, Roulette, and Baccarat. The current program is 20 hours per week over 9 weeks.
Interested members should fill out the interest form. ITP eligibility rules will apply.