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Contract Enforcement

Delegate trainings

Our delegates are the first line of defense when it comes to catching violations, raising grievances to management, defending their fellow members, and working with their business agent to get to the bottom of issues.

Over many decades, through everyday actions and grievance meetings, our delegates, business agents, and officers have built the reputation of the union as tough, unafraid, and vigilant.

A delegate’s job isn’t an easy one.

Being a successful delegate requires confidence to speak up to your boss and compassion to help your coworkers during emotional moments like a termination meeting. It requires sacrifice, with many delegates putting in hours of effort to resolve grievances in their free time, and it requires determination. To get to the bottom of many grievances, it takes studying our contracts, the painstaking collection of evidence, documenting past practice, and learning how past arbitration cases and the law intersect with your case. Of course, there are professional business agents and lawyers who guide the process, but identifying grievances and doing the groundwork is primarily the responsibility of the delegate.

Our union's delegates are strong. The Delegate Training Program is designed to make them even stronger.

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Union 101

The Union 101 training focuses on the delegate’s most fundamental responsibility: keeping the union strong. Some members mistakenly believe that contract negotiations begin and end at the bargaining table. In reality, our union prepares to fight for contracts years in advance. In this training, we talk about what our members and staff are doing to build our leverage ahead of contract fights. Some of our strategies include running creative picket lines, building political power to pass targeted legislation that increases our ability to wage a fight with management, increasing our union density by strategically organizing non-union hotels, and negotiating master agreements instead of stand-alone contracts.

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Contract 101

In Contract 101, we go over the many rights and protections in our master contracts. The language in our contracts can be divided into two overarching categories: language that gives our members more money (and by that, not just wages but also the cost of benefits, overtime, and paid time off); and language that gives our members more rights. We start with the issues that most often come up for delegates on the shop floor, like pay, overtime, scheduling, and seniority. We also explore where our rights come from beyond the black-and-white contract language. Because it's not just the contract language that governs the conditions your workplace — it’s also the past practice at your shop, thousands of arbitration decisions that interpret the contract, and the law.

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Just Cause

The Just Cause training goes in depth about some of the most common cases handled by delegates: disciplinary actions. We talk about the legal components of "just cause" protection, analyze practical examples, and review other contract language that gets considered when a union worker is disciplined, suspended, or fired.

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Grievance and Arbitration

After reviewing what rights are in our master contract, we focus on how to enforce it. We study the mechanics of our union's unique grievance and arbitration process - from the moment a member raises a grievance with HR to the day we get a decision from the arbitrator's office.

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Protect our Union's Power

In addition to resolving grievances, delegates are expected to keep the union strong by helping the union organize non-union hotel workers, showing up at union picket lines, and building our political power to pass targeted legislation. That’s the focus of the Protect our Union’s Power training.