Find alternative healthcare (GRIWA and Upstate casinos)

December 3, 2020 7:30 PM

Updated December 23, 2020 4:30 PM

During this catastrophe, our Union has moved mountains to win extraordinary protections and special benefits to assist the workers we represent to get through this emergency. The most important example has been the Union’s success in persuading and compelling a devastated industry to continue to fund healthcare coverage for most of the 40,000 workers we represent (most of whom are laid off) over a period of many additional months.

We have compiled this guide about the many alternative healthcare options that will be available to you should you lose coverage in the upcoming months.

We encourage you to review this guide to explore which plan will be best for you and your family should your coverage ultimately comes to an end. If you have any questions, or need assistance, you can contact us at (212) 245-8100 and select option #1.

Super Saver Plan

Beginning January 1, 2021, UNITE HERE HEALTH (“UHH”) will offer the Super Saver Plan, a temporary healthcare plan for workers who have recently lost, or will soon lose, their UHH healthcare coverage. This includes all HTC-represented workers who are currently enrolled in UHH Plans 100, 105, or 185.

The Super Saver Plan allows eligible workers to maintain their current plan's medical, pharmacy, dental, and vision benefits for up to 4 months after their coverage ends for a very affordable monthly premium.

Coverage: The Super Saver Plan gives you the same UHH medical, pharmacy, dental, and vision benefits that you received before you lost coverage. It does not include disability or life benefits.

Your dependents will remain covered under the Super Saver Plan if they were covered at the time your coverage ended. While enrolled in the Super Saver Plan, you can only add a new dependent in the event of a Special Qualifying Life Event, such as having a baby.

Important note: You only have one chance to enroll in the Super Saver Plan, and you must receive continuous Super Saver coverage. If you use the Super Saver plan for one month and choose not to keep your coverage the next month, you cannot restart coverage if you change your mind. You can choose to receive less than 4 months of coverage, but will be unable to restart the Super Saver plan once you are no longer covered. If you are recalled to work and begin receiving regular coverage again, your Super Saver coverage will end.

Eligibility: You are eligible for the Super Saver Plan if your UHH insurance coverage ends due to layoff or reduced hours. Workers whose UHH coverage ended between June 30, 2020 and September 30, 2020 are eligible to buy the Super Saver Plan but must do so by December 20, 2020.

Premium: Your monthly premium varies depending on the UNITE HERE HEALTH plan in which you are currently enrolled.

  • If you are covered by UHH Plan 100, your monthly premium will be $104. You will pay the same rate for single or family coverage.
  • If you are covered by UHH Plan 105, your monthly premium will be $91. You will pay the same rate for single or family coverage.
  • If you are covered by UHH Plan 185, your monthly premium will be $64. You will pay the same rate for single or family coverage.

All eligible workers should receive a letter from UHH which will include information about the Super Saver Plan, including your monthly premium rate.

Enrollment: Eligible workers who wish to enroll in the Super Saver Plan do not need to fill out an enrollment form. In order to enroll, simply pay your monthly premium rate.

  • Enroll and pay online: You can enroll online with a check, debit card, or credit card. If you do not have a UHH member account, you will need to create one. Click here to be redirected to UHH’s website.
  • Enroll and pay by phone: You can pay with a debit or credit card by phone by calling (855) 321-4373.

Once you have enrolled, you must make your monthly payment by the 20th of each month.

Important note: You only have one chance to enroll in the Super Saver Plan, and you must receive continuous Super Saver coverage for up to four months. For example, if you use the Super Saver plan for one month and do not pay for coverage the following month, you will not be able to enroll or pay for the Super Saver Plan at a later date.

Deadline to Apply: There are strict deadlines to enroll in the Super Saver Plan, depending on the date that you lost or will lose coverage.

  • If you will lose coverage on December 31, 2020: you must purchase Super Saver coverage between December 5, 2020 and December 20, 2020. You will not be able to purchase Super Saver coverage after December 20, 2020.
  • If you will lose coverage between January 31, 2021 and September 30, 2021: you must buy Super Saver coverage before you lose coverage on the 20th of the same month that your coverage will end. For example, if your coverage ends on January 31, 2021, you must buy Super Saver coverage by January 20, 2021. Your coverage would then begin February 1, 2021.
  • If you have already lost coverage: If you wish to enroll in the Super Saver Plan, you must purchase Super Saver coverage for January 2021 by December 20, 2020. This option is available to you even if you have already purchased COBRA or an alternative healthcare plan. The earliest you can purchase coverage is December 5, 2020 and again, the deadline to purchase coverage is December 20, 2020.

If you have any questions about the Super Saver Plan, you can call the Super Saver Hotline at (855) 321-4373.

COBRA

The federal law COBRA gives workers who lose health benefits the right to temporarily continue the same coverage. Qualifying individuals make their own payments to the same group plan they had before.

Coverage: You should contact your Human Resources Department or healthcare provider to find out details about your plan's COBRA coverage.

Eligibility: If you are laid off and have lost your healthcare coverage, you can purchase COBRA. Due to the pandemic, the government has extended the deadline, allowing enrollment as late as 60 days after the end of the coronavirus national emergency.

Premium: Premiums will vary based on your provider.

If you need to access savings in your 401(k) account to help pay for COBRA, the CARES Act allows for qualifying individuals to take an early withdrawal from this retirement account without the normal 10% penalty that you pay if you make a withdrawal from your 401(k) before the age of 59 and 1/2. You can read more in the Retirement Q&A.

Enrollment: You should contact your Human Resource Department or healthcare provider to find out details about COBRA coverage, premiums, and how to enroll.


Medicare

Medicare is a federal health insurance program for individuals who are 65 or older and certain younger individuals with disabilities. There are four parts of Medicare insurance, each covering specific services: Hospital Insurance (Medicare Part A), Medical Insurance (Part B), Medicare Advantage Plan (Part C) and Prescription Drug Coverage (Part D).

You should not need to do anything further to enroll in Medicare Part A (Hospital). However, if you are 65 or older and losing healthcare, you should enroll in Medicare Part B (Medical) as soon as possible – even if you are not retiring. If you do not enroll in Medicare Part B within 8 months of losing your coverage, you will likely have to pay a penalty.

You also have the option to enroll in a Medicare Advantage Plan (Part C). These are plans administered by insurance providers – like MetroPlus or BlueCross BlueShield – that will bundle all of your benefits in a single plan.

Coverage: Your coverage and costs with Medicare vary based on how you decide to assign your Medicare benefits.

If you decide to enroll in original Medicare: You will pay for services as you get them. In general, you will pay a premium for Part B (Medical), an annual deductible for Part B, and 20% of the cost of the service. If you add Medicare Part D (Drug costs) you will also pay a premium for that benefit. Please note: If you do not enroll in Part D coverage within 2 months of losing your coverage and then wish to enroll in Part D coverage later, you will likely have to pay a penalty.

If you decide to enroll in a Medicare Advantage Plan (Part C): You can choose from a variety of private insurance providers who will bundle your hospital coverage (Part A), medical benefits (Part B) and may provide additional services including dental, vision, and pharmacy benefits. The coverage and out of pocket costs will vary from provider to provider.

Eligibility: In general, in order to be eligible for Medicare, you must be:

  • Age 65 or older
  • A U.S. citizen or a permanent legal resident who has lived in the United States for at least five years
  • Be receiving Social Security benefits (or be eligible to)

Certain younger individuals with disabilities are also eligible. To read the full list of qualifications, visit Medicare’s website here.

Premium: Your out of pocket premiums and costs will vary based on which Medicare plan you elect.

Enrollment: 

If you want to enroll in original Medicare: You can apply online or call Social Security at 1-800-772-1213.

If you want to enroll in a Medicare Advantage Plan (Part C): You should speak with the insurance provider of your choice.

  • If you want to enroll with BlueCross BlueShield and live in New York State (outside of New York City), you can view your plan options on Empire BlueCross BlueShield’s website.
  • If you want to enroll with BlueCross BlueShield and live in New Jersey, you can view your plan options on Horizon BlueCross BlueShield’s website.
  • If you are a resident of New York City, you can enroll in a Medicare Advantage Plan through MetroPlus. You can enroll in person at the Union’s Gertrude Lane Auditorium (305 West 44th Street) and at the Midtown, Brooklyn, Queens, and Harlem Health Centers, 9:00 AM to 5:00 PM, Monday through Friday. Please click here for holiday hours. You can also apply by phone by calling 855-809-4073, Monday through Friday from 8 AM to 8 PM, Saturdays from 9 AM to 5 PM, and Sundays from 9 AM to 1 PM.

If you wish to enroll in a Medicare Advantage Plan, you will need to enroll within 2 months of losing your coverage, or you will have to wait until the annual Open Enrollment Period to enroll.

In order to be eligible to enroll in a Medicare Advantage Plan with MetroPlus or BlueCross BlueShield, you will first need to enroll in Medicare Part B with the Social Security Administration.


Enroll in Your Spouse’s Plan

You may be eligible to get healthcare coverage through your spouse’s plan. Your spouse should contact their employer’s Human Resources Department, or whoever administers their health plan, to find out details about what’s covered, the cost, and how to enroll/add you to their plan.

BlueCross BlueShield (For Residents of New Jersey and New York)

BlueCross BlueShield is a health insurance provider that offers a variety of plans in New York and New Jersey. Our Union has arranged for a designated phone line for HTC-represented workers to speak with BlueCross BlueShield agents and receive assistance enrolling in a health plan.

Coverage: A BlueCross BlueShield agent will go over your income, family size, and health needs to help you select the health insurance plan that best fits your needs.

If you are eligible for a subsidized, public health insurance plan, a BlueCross BlueShield agent will help you enroll. They will also help you find out if you are eligible for a tax credit.

If you are not eligible, Empire BlueCross BlueShield offers a number of Marketplace plans in New York and Horizon BlueCross BlueShield offers plans in New Jersey. The coverage, deductibles, copays and out of pocket maximums vary widely based on which plan you select.

Eligibility: Empire BlueCross BlueShield only enrolls residents of New York State. Horizon BlueCross BlueShield only enrolls residents of New Jersey.

Premium: Premiums vary based on the plan you choose, your income, family size, and eligibility for tax credits.

New York (outside of NYC): Find a description of the Empire BlueCross BlueShield plans available on the New York State Marketplace here.

New Jersey: Find a description of the Horizon BlueCross BlueShield plans available here.

Enrollment: The Union and the Benefit Funds have arranged for representatives from Empire BlueCross BlueShield and Horizon BlueCross BlueShield to speak with HTC-represented workers over the phone on a designated phone line.

New York (outside of NYC): Call Empire BlueCross BlueShield to ask questions and enroll at 888-809-8009 followed by pressing option 4. This devoted line is available Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 1:00 PM. When calling please mention the “Hotel Trades Council.”

New Jersey: Call Empire BlueCross BlueShield to ask questions and enroll at 888-809-8009 followed by pressing option 4. This devoted line is available Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 1:00 PM. When calling please mention the “Hotel Trades Council” and state that you are a New Jersey resident. You will then be transferred to Horizon BlueCross BlueShield.

Deadline to Apply: If you are eligible for a subsidized, public health insurance plan, you must enroll by the 15th of the month before you lose coverage, in order to guarantee no lapse in healthcare coverage. So for example, if you are losing coverage on January 1st, you must enroll by December 15th in order to begin coverage on January 1st.

If you are enrolling in a Qualified Health Plan, you must enroll by the 15th of the month before you lose coverage in order to guarantee no lapse in healthcare coverage. So for example, if you are losing coverage on January 1st, you must enroll by December 15th in order to begin coverage on January 1st.

MetroPlus (For NYC Residents)

MetroPlus is a city-operated, not-for-profit healthcare plan that offers low-cost health insurance to New York City residents. MetroPlus agents are available to meet with union workers in the Union’s Gertrude Lane Auditorium (at 305 West 44th Street) and at the Midtown, Harlem, Brooklyn, and Queens Health Centers from 9 AM – 5 PM, Monday through Friday. Click here for Metro plus holiday hours. 

Coverage: A MetroPlus agent will go over your income, family size, and health needs to help you select the health insurance plan that best fits your needs.

If you are eligible for a subsidized, public health insurance plan (Medicaid, Child Health Plus, or the Essential Plan), a MetroPlus agent will help you enroll.

If you are not eligible for a subsidized, public health insurance plan, MetroPlus offers a number of Marketplace plans. If you choose to enroll in one of these plans, a MetroPlus agent will help you find out if you are eligible for a tax credit. The coverage, deductibles, copays and out of pocket maximums vary widely based on which plan you select.

Eligibility: To be eligible for a MetroPlus plan you must be a New York City resident and be lawfully present in the United States. There are no income limits for their Qualified Health Plans.

Immigration: MetroPlus can only enroll New York City residents with a legal immigration status. Undocumented New York City residents can enroll in NYC Care, a healthcare access program for New Yorkers regardless of their ability to pay or immigration status.

Premium: MetroPlus premiums vary based on the plan you choose, your income, family size, and eligibility for tax credits. Find a description of the MetroPlus plans available here

Enrollment: The Union and the Benefit Funds have arranged for representatives from MetroPlus to be available for walk-in meetings, in person at the Union’s Gertrude Lane Auditorium (305 West 44th Street) and at the Midtown, Brooklyn, Queens, and Harlem Health Centers. MetroPlus agents are available to meet in person 9:00 AM to 5:00 PM, Monday through Friday. Please click here for holiday hours

You can also apply by phone by calling 855-809-4073, Monday through Friday from 8 AM to 8 PM, Saturdays from 9 AM to 5 PM, and Sundays from 9 AM – 1 PM.

During your meeting or phone call, the MetroPlus agent will ask you for the name, address, and Social Security number of each U.S. citizen who will be covered by the plan, or for the Alien Registration Number (the 7-9 digit number found on a green card or work permit) for all non-citizens who will be covered.

Public Healthcare Programs (New York) 

The following public healthcare programs are available to low-income residents of New York State: Medicaid, Child Health Plus, and the Essential Plan. These three programs are based on your household’s expected, future income and many of the workers we represent may find themselves eligible due to the impact of COVID-19 on the industry.

Medicaid

Medicaid is a federal and state health insurance program for people with limited income and resources.

Coverage: If you are eligible and enroll in Medicaid, you and your family will have access to low-cost or free medical benefits through the Medicaid network, including regular checkups and doctor visits, immunizations, dental and eye care, emergency care, hospital stays, and more.

Eligibility: To be eligible for New York State’s Medicaid program, you must:

  • Be a resident of New York State,
  • Be a U.S. citizen, national, or lawful permanent resident (Exception: if you are undocumented, you can access emergency Medicaid services. If you are undocumented and pregnant, you can access all Medicaid services regardless of your immigration status), and
  • Meet strict income requirements:

Medicaid eligibility is based on the number of people living in your household, their age, and your household’s expected future income.

Due to the nature of the current crisis, your income may be subject to unpredictable changes. You will have to estimate your expected income in your application. Unemployment benefits are considered income by Medicaid and should be factored into your estimate. If you are laid off, however, you are likely expecting no income from salary.

The income limits for Medicaid eligibility in New York in 2020 are in the chart below (these income limits may change at any time).

Household Size

Maximum Expected Monthly Income

Maximum Expected Yearly Income

One

$1,468

$17,609

Two

$1,983

$23,792

Three

$2,498

$29,974

Four

$3,013

$36,156

Five

$3,529

$42,339

Six

$4,044

$48,521

Seven

$4,559

$61,046

Eight

$5,074

$67,945

Note: The income limit calculation that is used for Medicaid eligibility is more complex for households that include pregnant women, children, someone who is blind or who has a disability, or someone who is 65 or older. In general, the income limit in those cases will be higher than the amounts shown in the table above.

Premium: $0. There is no monthly premium if you are enrolled in Medicaid. A few services, like prescriptions and emergency room visits, may have a small co-pay depending on your income, but you will never pay more than $200 in co-payments in a single year (between April 1-March 31).

Enrollment: You can apply for Medicaid online or by phone. NYC residents can also apply in person at the Benefit Funds office located at 305 West 44th Street, and at the Midtown, Brooklyn, Queens, and Harlem Health Centers beginning October 4. Click here for further instructions on how to apply.

If you qualify, enrollment in Medicaid is open all year. You must enroll by the 15th of the month before you lose coverage in order to begin coverage the 1st of the following month and guarantee no lapse in healthcare coverage.


Child Health Plus

Child Health Plus is the name used by New York State for the Children’s Health Insurance Program (“CHIP”). CHIP is a federal program that provides low-cost coverage to children under the age of 19. If your household income is too high to qualify for Medicaid, your child could still qualify for Child Health Plus.

Coverage: Your child will have access to a large network of providers who accept Child Health Plus. The program covers services such as checkups and physical exams, prescriptions, lab tests, emergency care, hospital stays and ambulance transportation, and dental and vision care. Unlike Medicaid, the program does not cover long-term care services. 

Eligibility: To be eligible to apply for New York’s Child Health Plus program, your child must:

  • Be under the age of 19,
  • Be a resident of New York State, and
  • Meet strict income requirements.

In New York, all children are eligible for Child Health Plus if they meet the above criteria, regardless of their immigration status.

The income limits for Child Health Plus are based on your household’s monthly income. Due to the nature of the current crisis, your income may be subject to unpredictable changes. You will have to estimate your expected income in your application. Use this chart to determine if your child will qualify for Child Health Plus and your premium based on your household size and monthly income.

Premium: The monthly premium for Child Health Plus ranges from free to $60 a month per child, depending on your income. Use this chart to determine the premium you would pay based on your household size and monthly income. This chart includes the income limits for Child Health Plus eligibility in New York in 2020. These income limits may change at any time.

Enrollment: You can apply for Child Health Plus online or by phone. NYC residents can also apply in person at the Benefit Funds office located at 305 West 44th Street, and at the Midtown, Brooklyn, Queens, and Harlem Health Centers beginning October 4. Click here for further instructions on how to apply.

If you qualify, enrollment in Child Health Plus is open all year. You must enroll by the 15th of the month before you lose coverage in order to begin coverage the 1st of the following month and guarantee no lapse in healthcare coverage.

The Essential Plan 

The Essential Plan is a state program that is available to uninsured adults in New York who do not meet the income requirements for Medicaid.

Coverage: The Essential Plan covers many of the same services as Medicaid, including health checkups, prescriptions, surgery, emergency/urgent care, and hospital stays. Low income individuals also receive free dental and vision care. If your income does not qualify you for free dental and vision care, you have the option to pay a premium for dental and optical coverage. You can find a full summary of the benefits and cost of the Essential Plan here.

Eligibility: To be eligible to apply for the Essential Plan, you must:

  • Be between 19 and 64 years of age,
  • Be a resident of New York State,
  • Be a U.S. citizen, national, or lawful resident. If you immigrated to New York and have a valid visa or deferred action status (even if you immigrated very recently), you can still qualify for the Essential Plan.
  • Meet strict income requirements.

Due to the nature of the current crisis, your income may be subject to unpredictable changes. You will be able to estimate your expected income in your application.

To be eligible for the Essential Plan in 2020, your household income must be too high to qualify for Medicaid, but no higher than the following. Please note: these income limits may change at any time.

Household Size

Expected Weekly Income ($)

Expected Monthly Income ($)

Expected Yearly Income ($)

One

$491

$2,127

$25,520

Two

$663

$2,874

$34,480

Three

$835

$3,620

$43,440

Four

$1,008

$4,367

$52,400

Five

$1,180

$5,114

$61,360

Six

$1,352

$5,860

$70,320

Seven

$1,525

$6,607

$79,280

Eight

$1,697

$7,354

$88,240

Premium: Your monthly premium for the Essential Plan depends on your income and ranges from free to $20. Depending on your income, some services like surgery, prescriptions, dental and vision care may also require co-pays.

Enrollment: You can apply for the Essential Plan online or by phone. NYC residents can also apply in person at the Benefit Funds office located at 305 West 44th Street, and at the Midtown, Brooklyn, Queens, and Harlem Health Centers beginning October 4. Click here for further instructions on how to apply.

If you qualify, enrollment in the Essential Plan is open all year. You must enroll by the 15th of the month before you lose coverage in order to begin coverage the 1st of the following month and guarantee no lapse in healthcare coverage.

NJFamilyCare

Low-income residents of New Jersey have access to the public healthcare program NJFamilyCare. NJFamilyCare is a single program which covers New Jersey residents who are eligible for the federal programs of Medicaid or the Children’s Health Insurance Program (“CHIP”).

If you wish to apply for either of these programs, you will only need to complete one application, which New Jersey will use to determine your eligibility. You can apply for NJFamilyCare online here. If you need help completing your online application, or have any other questions about the application, call 1-800-701-0710.

Coverage: If you are eligible for NJFamilyCare, you and your family will have access to free or very low-cost medical benefits through NJFamilyCare, including but not limited to: regular checkups and doctor visits, immunizations, dental and eye care, emergency care, and hospital stays.

Eligibility: To be eligible for NJFamilyCare, you must:

  • Be a resident of New Jersey;
  • Be a U.S. citizen, national, or lawful permanent resident of at least five years. You can find more information about qualifying for NJFamilyCare based on your immigration status here;
  • You must also meet strict income requirements. If your family is above the household income limit, your children who are under 19 may still be eligible to receive coverage through NJFamilyCare.

Premium: Most people covered by NJFamilyCare do not pay any premiums or copays. Higher-income families whose children are eligible for coverage normally pay monthly premiums ranging from free to $151.50 a month. Many NJFamilyCare premiums have been waived due to the coronavirus pandemic.

Enrollment: You can apply for NJFamilyCare online here. If you need assistance with your application, have questions, or wish to apply by phone, call 1-800-701-0710. You can also apply by mail, or in person at your local Social Security office. Click here for instructions for how to apply.

Qualified Health Plans (also known as “Obamacare”)

In 2010, President Obama pushed for significant healthcare reforms in the Affordable Care Act (also known as “Obamacare”). The law expanded access to affordable healthcare for millions of uninsured Americans and expanded Medicaid. Because of this law, today you can find and sign up for a Qualified Health Plan, a healthcare plan that has been certified by the Health Insurance Marketplace and meets all of the requirements of the Affordable Care Act, easily.

Coverage: Qualified Health Plans are provided by insurance companies and your level of coverage will vary widely based on the plan you choose. If you enroll in a Qualified Health Plan, you will have access to doctors who accept your new plan’s network.

Eligibility: Once you lose your health coverage, you are eligible for a Special Enrollment Period of 60 days after losing coverage. To be eligible to purchase a Qualified Health Plan you must be a resident of the state in which you are purchasing a plan. There are no income requirements.

Immigration: In New York, there are no immigration requirements to sign up for a Qualified Health plan. In New Jersey, you must be a U.S. citizen, national, or lawfully present immigrant. You can learn more about New Jersey’s immigration requirements here.

Premiums: Premiums for Qualified Health plans vary widely, depending on your family size, where you live, and the level of coverage you elect.

Explore your plan options (NY):

  • MetroPlus offers a variety of Qualified Health Plans to NYC residents. You can find a list of their plans here.
  • Empire BlueCross BlueShield has Qualified Health Plans for residents of New York (outside of NYC). You can view a list of their plans here.
  • To view a full list of the plans available in your area and monthly premiums visit the New York State of Health website, here.

Explore your plan options (NJ):

  • To review a full list of your plan options, visit GetCoveredNJ. You can search for plans by your ZIP code, household information, and what level of healthcare coverage you wish to receive. 

Enrollment:

New York Residents:

  • NYC residents can apply with the help of an agent from MetroPlus. You can apply in person at the Benefit Funds office (located at 305 West 44th Street) and at the Midtown, Brooklyn, Queens, and Harlem Health Centers from 9:00 AM to 5:00 PM, Monday through Friday. You can apply by phone with MetroPlus at 855-809-4073.
  • NY residents outside of NYC: You can call Empire BlueCross BlueShield to ask questions and enroll in one of their plans at 888-809-8009 followed by pressing option 4. This devoted line is available Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 1:00 PM. When calling please mention the “Hotel Trades Council.”
  • You can apply online on New York State’s official healthcare marketplace, NY State of Health, here. When applying, you will only need to complete one application, which will determine if you are eligible for Medicaid, Child Health Plus, or the Essential Plan, or if you are eligible to receive financial assistance to purchase a Qualified Health Plan.

New Jersey Residents:

  • To review a full list of your plan options, visit GetCoveredNJ. You can search for plans by your ZIP code, household information, and what level of healthcare coverage you wish to receive. To sign up online, visit healthcare.gov. Your application will also be used to check your eligibility for a public subsidy.
  • You can call Horizon BlueCross BlueShield to ask questions and enroll in one of their plans, at 888-809-8009 followed by pressing option 4. This devoted line is available Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 1:00 PM. When calling please mention the “Hotel Trades Council” and state that you are a New Jersey resident.