Hiring Enforcement Office

The Hiring Enforcement Office is a service of the Union that assists the workers we represent in getting jobs at other Union-represented hotels and in enforcing the hiring related provisions of our Union contracts with employers.

Under our contracts, most employers notify the Union and the New York State Employment Office of their job openings. Our Industry-Wide Agreement, which covers a large proportion of the NYC hotel industry, gives special preference in hiring in all the hotels covered by that contract to current and former employees who were permanently laid off from any of those hotels, including those from non-bargaining unit positions, and, in general, hotel workers with experience in the New York City hotel industry have preference in hiring in those hotels.

The Union’s Hiring Enforcement Office also fights discrimination in hiring. Our contracts prohibit employers from discriminating on the basis of union activity, race, color, creed, sex, age, national origin, citizenship status, religion, disability, sexual orientation, gender identity, or any factor illegal under federal, state or city laws. The law also prohibits such discrimination, but the Union can use our contractual grievance and arbitration process to enforce these rights for the workers we represent much more effectively and quickly than filing a claim with government agencies or going to court.

How to Register with the Hiring Enforcement Office:

If you are not yet registered with HEO and would like to do so, please call the HEO office at (212) 957-8000 to sign up to attend a Registration and Information Session. These sessions take place twice a day, at 10:00 AM and 1:00 PM, Monday-Thursday in Gertrude Lane Auditorium at 305 W 44th Street.

You are encouraged to call ahead in order to sign up to attend one of our Registration and Information Sessions. The number of attendees per session will be limited to 25 members, and we may not be able to accommodate walk-ins. Make sure to bring a valid photo ID with you when you come to the Union.

For non-union workers looking for a union job, New York State Career Centers with locations in all 5 boroughs assist job seekers with finding work, including in union hotels. You can also apply directly to hotels as well. However, one of the best ways to get a union hotel job is to make the non-union job you already have a union job. Our Union is very good at organizing the unorganized workers in our industry. If you want to know more about how to unionize your hotel, you should contact our office and talk to one of our organizers. You can contact an organizer by calling (212) 245-8100. You can also contact us via this website using this form.

For Individuals Already Registered with HEO:

If you are already registered with HEO and would like to be referred to available open substitute positions, you should continue to call the Union at (212) 957-8000 up to two times per week, between the hours of 9:00 AM - 1:00 PM, and the HEO staff will assist you based on interview availability.

If you are already registered with HEO and are only interested in permanent positions, you will be called directly by the HEO staff once an opening is available and you are next on the waiting list.