Training Program

The Union currently offers three levels of computer classes: Basic Computer Skills, Microsoft Word & Excel and Advanced Computer Skills. These classes are held in person. To sign up, use the form below.

The Basic Computer Skills class is meant for members with little to no computer experience. Members will learn fundamental concepts such as identifying different parts of a computer and their functions, typing, creating folders, the basics of email and much more.

The Microsoft Word & Excel class is meant for members with a basic knowledge of computers who want to begin learning to use the Microsoft Word & Excel programs, and also receive a brief overview of Google applications.

The Advanced Computer Skills class is meant for members who want to expand on their solid foundation in computers. Members will continue to develop their skills in Excel, learning how to use formulas and charts and exploring the more complex features included in Microsoft Office.

English as a Second Language classes are available for non-native English speakers at the Beginner and Advanced levels. Currently, these classes are held online. To sign up, use the form below. 

The GED Test consists of four subject tests: math, language arts, science and social studies. Passing the GED is equivalent to having a high school diploma. In GED Prep class, members will study for the four subject tests. The Union’s GED Prep classes are offered online. Classes run from September through June, but members may join the class at any point during the year. To sign up, use the form below.

This training should teach members how to use the basic functions in Oracle’s OPERA software (a standard software used across the hotel industry), review job-specific terminology and common reports, and train them on problem solving, communication, and providing excellent customer service to hotel guests. As the first face many see upon arrival, the Front Desk Agent will greet and check guests in and out of their hotel rooms and ensure customers have a satisfying and enjoyable stay by responding to customer needs and coordinating amenities.

Due to the quick pace of the class, it is recommended that participants have a strong foundational knowledge of computers to ensure you can keep up with the material. While we welcome all those eager to learn, being comfortable with computer functions and navigating software will help you get the most out of the training. If you aren't sure that you're ready, we encourage you to sign up for one of our free computer courses first!