Contacting Your Union During This Health Crisis

Due to the Coronavirus Pandemic, our office on Eighth Avenue is closed until further notice. Our staff is working via online and telephonic links from their homes. 

Your Union will continue to operate throughout this emergency. To reach the Union, call (212) 245-8100 and leave a voicemail message using the appropriate routing link (listed below), and someone will return your call as quickly as humanly possible. Nearly all calls are being returned the same day they are received.

Department Phone
NYHTC Main Phone (212) 245-8100
To reach your business agent for questions  regarding your contract, healthcare coverage, layoffs and shop closures Press 1
For the HEAT department for other questions about the COVID-19 pandemic, and union news and resources Press 2
For assistance with applying for unemployment insurancePress 3
For questions about dues Press 4
For the Hiring Enforcement Office Press 5
If you’re a non union worker interested in organizing your hotel or casino
Press 6
To be transferred to the Benefit FundsPress 7
For press inquiries
Press 8
And for all other questions, comments, or inquiries Press 9
To submit a job-related question about the Coronavirus situation Click here
For issues regarding this website, please write to: webadmin@nyhtc.org
To contact a union organizer, please Click here

Health Related Informational Coronavirus Hotlines

Our Industry Wide Benefit Funds have set up special phone numbers, staffed Monday thru Friday 9:00 AM ­­ - 5:00 PM at the Health Centers to answer questions about the Coronavirus outbreak. These hotlines are available to all HTC-represented workers regardless of whether or not they are covered by the Industry Wide Health Care Plan.

Weekend and After Hours:

  • HTC-represented workers who are part of the Industry Wide Health Care Plan can call the Empire Nurse hotline at 1-877-825-5276.
  • HTC-represented workers who are covered by the Unite-Here Health Plan 100 and Plan 105 can call 1-800-222-1222.
  • HTC-represented workers who are covered by the Unite-Here Health Plan 100 and Plan 105 can register for and download the Teladoc app to contact a health provider anytime by going to https://www.teladoc.com/

Click here for more information, including Health Alerts and Fact Sheets, on the Employee Benefit Funds website.