It is not enough to have the best hospitality contract in the world – if the terms of that contract aren’t enforced, it’s not worth the paper it’s written on. Over the last 18 months, we have been working on several major initiatives to make our Union even stronger at contract enforcement. The plan includes hiring more business agents, using artificial intelligence to catch more violations, introducing new technology to ensure grievances are effectively and efficiently processed, reinstituting a grievance officer to shepherd cases through the process, speeding up the arbitration procedures, and providing new trainings for the first line of contract enforcement: our union delegates. Read more...